Cornerstone Insurance Insight: Assuring fast motor claims settlement

Cornerstone Insurance Plc has reaffirmed its commitment to the prompt and efficient settlement of both third-party and comprehensive motor insurance claims, assuring motorists of seamless processes designed to reduce stress and financial burden after an accident.

Under the Nigerian Insurance Industry Reform Act (NIIRA) 2025, third-party motor insurance protects road users by covering liabilities arising from damages or injuries caused to others. With an annual premium of ₦15,000, motorists are entitled to up to ₦3 million in third-party property damage benefits.

Speaking on the company’s strengthened claims system, the Executive Director, Technical Operations, Peter Ekwueme, said: “Our priority is to ensure that every customer gets fast, fair, and transparent claims service. Accidents are stressful enough; getting your claim settled shouldn’t be. At Cornerstone, we have built a process that is simple, supportive, and designed for quick turnaround so motorists can get back on the road with confidence.”

Cornerstone advises policyholders to take immediate action after an accident by promptly notifying the company and submitting all required documents to avoid delays. Customers should establish liability, gather evidence such as photographs, obtain repair estimates, and ensure their insurance policy is valid at the time of the incident.

To further simplify the process, Cornerstone offers multiple claims submission channels, including email via claimscare@cornerstone.com.ng, the online claims portal at www.cornerstone.com.ng, and Cici, the company’s AI-powered virtual assistant. Customers may also visit any Cornerstone office nationwide.

The insurer emphasized that timely reporting and complete documentation are essential for fast settlement, reiterating its unwavering commitment to efficiency, transparency, and superior customer service.

For more information, visit any Cornerstone Insurance branch, call 0708 621 6957, or visit www.cornerstone.com.ng.