Customer Service Week: Bi-Courtney honours outstanding customer service personnel of each airline
Abdullateef Fowewe
Bi-Courtney Aviation Services Limited has recognised outstanding customer service personnel from each airline during Customer Service Week.
The event celebrated the dedication and hard work of customer service representatives, highlighting their crucial role in enhancing customer satisfaction.
The week-long event according to a remark Dailyeconomy obtained from the Bi-Courtney Aviation Services Limited Head, of Corporate Communications, Ajoke Yinka-Olawuyi, on Tuesday, recognised the exceptional contributions of the company’s dedicated customer service team.
The Acting Chief Operating Officer, of BASL, Remi Jibodu, while speaking about the customer service week, noted that the customer service passion and commitment to excellence drive Bi-Courtney to deliver unforgettable experiences, reiterating that the company is dedicated to creating a positive and memorable experience for every traveller.
Jibodu said, “At Bi-Courtney, we believe that every interaction is an opportunity to exceed expectations. Our dedicated team of customer service professionals is the heart of Bi-Courtney. Their passion and commitment to excellence drive us to deliver unforgettable experiences.
“Bi-Courtney Aviation Services Limited is founded on the principles of integrity, innovation, and exceptional customer service.
“We are dedicated to creating a positive and memorable experience for every traveller.”
According to the remark, during Customer Service Week, Bi-Courtney underscored the achievements and hard work of our customer service representatives.
The remark reads partly, “We also shared stories of customer satisfaction and success on our social media platforms.
“We celebrated with all the airlines that fly with us and recognised the outstanding customer service personnel of each airline. A certificate of recognition as well as a token was given to each of them to appreciate and further encourage them to keep up the good work.”
However, Yinka-Olawuyi, reiterated that Bi-Courtney Aviation Services Limited is committed to delivering outstanding customer service and building lasting relationships with our clients.
“We believe that our success is directly tied to the dedication and professionalism of our customer service team,” she added.
