FAAN urges patience as cashless toll system commences
Federal Airports Authority of Nigeria FAAN
Abdullateef Fowewe
The Federal Airports Authority of Nigeria (FAAN) has launched its Go Cashless Programme at the access gates of Murtala Muhammed International Airport (MMIA) and Nnamdi Azikiwe International Airport (NAIA) today, aligning with the Federal Government’s push for cashless transactions.
The rollout hit snags from the start, with heavy traffic reported at the gates due to last-minute registrations.
In a statement released Sunday, FAAN acknowledged the disruptions, noting, “We acknowledge the traffic build-up experienced at the access gates today.
“Despite the wide publicity, notices, and repeated announcements issued ahead of the commencement date, a significant number of motorists opted to register for their Go Cashless cards at the gates this morning.”
FAAN expressed empathy for affected users, stating it had anticipated “some initial adjustment challenges” but had urged early registration to prevent day-one congestion.
“That said, FAAN remains deeply empathetic to the inconvenience experienced,” the statement added.
To address the issues, FAAN has ramped up operations, including: Deploying additional personnel to the access gates, increasing registration points to fast-track first-time card issuance and enhancing on-ground coordination to improve traffic flow.
The authority appealed for calm, promising long-term gains like “faster processing, improved transparency, reduced cash handling risks, and a more efficient airport environment for all.”
It urged unregistered motorists to obtain cards promptly, concluding, “Together, with your cooperation, we will make this process seamless. FAAN remains committed to providing a safe, efficient, and world-class airport experience.”
Motorists are advised to plan ahead for smoother access in the coming days.
