NCRIB strengthens partnership with Universal Insurance
Managing Director, Universal Insurance Plc, Dr Ben Ujoatuonu
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The Nigerian Council of Registered Insurance Brokers has said it will continue to strengthen its partnership with Universal Insurance Plc.
The President, NCRIB, Mr Babatunde Oguntade, gave this assurance, during the April edition of the Members’ Evening programme in Lagos on Tuesday.
During the programme which was was well attended by members of the NCRIB and top officials of Universal Insurance, Oguntade said that the underwriter has remained a dependable company, and continued to respond promptly to claims settlement.
He urged members of NCRIB to continue to do business with Universal Insurance.
The Managing Director, Universal Insurance Plc, Dr Ben Ujoatuonu, while making his speech, said the company was grateful for the partnership with the brokers, and sincerely believes in making
the partnership stronger.
Speaking further on the company’s operations, he said claims payment still remains its focal point and priority.
He said, “At Universal, we strive to meet our claims obligations as and when due. We have consistently delighted our customers with prompt settlement of claims. This to us is the major reason why
we are in business. I assure you that we will continue to grow our tempo in claims settlement.”
According to the managing director, the company is one of the very few digitally compliant companies in the market.
He disclosed that it has portals that are available to its customers and brokers to access its products, and lodge claims all at the comfort of their home or office.
The managing director said, “We have applications that are very compliant and friendly especially in
compliance with latest Web Aggregators guideline. This enables any digitally compliant company to easily have a handshake with our software to either buy, sell insurance or lodge claims.
“All our retail line products are sold and bought digitally. I encourage all brokers to take advantage of this.”
As the company’ strategy to grow its business through expanding its market continues, he said, it has opened a total of six branches in less than two years, Yenagoa branch being the most recent one.
He said that it has plans to open more new branches within this quarter.
“We are also enhancing our online platforms to ease our business operations,” he added.
