Video: Mutual Benefits Assurance strengthens trust with prompt motor claims payment
Mutual Benefits Assurance Plc
Nike Popoola
Mutual Benefits Assurance Plc has been commended for its prompt claims settlement, reaffirming its position as one of Nigeria’s leading insurance companies.
The commendation followed a testimonial shared in a video by Mr. Henry Chidi, speaking on behalf of a policyholder, Mr. Niyi, whose insured vehicle was involved in an accident.
In the video, Chidi explained that Mr. Niyi owns two vehicles, one of which was insured with Mutual Benefits Assurance Plc. He noted that the insured vehicle was involved in an accident in August 2025, while another vehicle was involved in a separate accident in November 2025.
According to Chidi, Mutual Benefits Assurance Plc fulfilled its contractual obligation by paying the full claim on the insured vehicle as expected, demonstrating professionalism and adherence to the terms of the insurance policy.
“Mutual Benefits kept to their promise and paid the full claim,” Chidi said in the video, praising the insurer for its reliability and integrity.
He added that the prompt settlement of the claim serves as encouragement to vehicle owners to insure their cars, stressing that such experiences help rebuild public confidence in the insurance industry.
Industry analysts note that timely claims payment remains a critical measure of credibility in the insurance sector, and Mutual Benefits Assurance Plc’s performance in this case underscores its commitment to customer satisfaction and service excellence.
Mutual Benefits Assurance Plc has continued to strengthen its reputation through consistent claims settlement, contributing to the growth of insurance awareness and penetration in Nigeria.
