KBL Insurance reaffirms operational excellence with ISO 9001:2015 recertification
KBL Insurance Limited
Nike Popoola
KBL Insurance Limited has successfully secured recertification to the internationally acclaimed ISO 9001:2015 Quality Management System (QMS) standard for its Insurance and Risk Management Services, reinforcing its unwavering commitment to service excellence, operational efficiency and continuous organisational improvement.
The recertification remains valid until 21 June 2029, underscoring the Company’s sustained adherence to globally recognised quality management principles.
Widely acknowledged as the world’s foremost benchmark for quality management systems, ISO 9001:2015 affirms an organisation’s capacity to consistently deliver products and services that satisfy customer expectations and regulatory obligations while fostering a culture of continual improvement, risk-based thinking and operational discipline.
Across industries and jurisdictions, the standard is regarded as a hallmark of organisational resilience, governance excellence and customer-centric performance.
A statement from the company said while commenting on the achievement, the Managing Director/Chief Executive Officer of KBL Insurance Limited, Mr Lawal Mijinyawa, described the recertification as another significant milestone in the Company’s enduring pursuit of corporate excellence and service distinction.
“Our successful ISO 9001:2015 recertification reflects our unwavering commitment to quality, customer satisfaction and continuous improvement. It validates the robustness of the systems and processes we have institutionalised, while further strengthening the confidence our customers, business partners and other stakeholders repose in KBL Insurance.”
He further affirmed that the Company would continue to deepen its commitment to service innovation, strengthen operational effectiveness and uphold international best practices in insurance and enterprise risk management, in line with evolving industry expectations and the dynamic needs of its clientele.
The successful recertification is a testament to the collective dedication, professionalism and shared vision of the Company’s management and employees, whose unwavering pursuit of excellence continues to position KBL Insurance as a trusted provider of innovative insurance and risk management solutions within Nigeria’s increasingly competitive financial services landscape.
As the Company advances its growth trajectory, KBL Insurance remains resolute in leveraging innovation, sound corporate governance and quality-driven service delivery to create sustainable value for customers, shareholders and other critical stakeholders, while contributing meaningfully to the advancement of Nigeria’s insurance industry.
KBL Insurance Limited is a fast-growing Nigerian general insurance company providing innovative insurance and risk management solutions to individuals, businesses and corporate organisations across diverse sectors of the economy. Through its unwavering focus on professionalism, integrity and customer-centricity, the Company continues to build enduring relationships founded on trust, reliability and exceptional service delivery
