FAAN clarifies stance on Uber, Bolt, not a blanket ban, says safety framework under review
Federal Airports Authority of Nigeria FAAN
Abdullateef Fowewe
The Federal Airports Authority of Nigeria (FAAN) has moved to quell growing public anxiety over the status of e-hailing services at Nigerian airports, insisting it is not imposing a blanket prohibition on platforms like Uber and Bolt.
In a press release issued Thursday, FAAN stressed that its regulatory posture is aimed at safeguarding airport operations—not restricting traveler choice.
“FAAN wishes to clarify that its position is not, and has never been, directed at limiting passengers’ access to transportation options or undermining the important role that e-hailing services play in providing convenient mobility to air travellers,” the statement read.
The authority emphasised that airports are “highly regulated environments” where all commercial transport operators must comply with frameworks that ensure visibility, coordination, and accountability—especially in the event of security or passenger-related incidents.
FAAN also addressed misconceptions surrounding its ACHRAMS platform, which some had interpreted as an attempt to launch a rival ride-hailing service.
“ACHRAMS is not an e-hailing application and is not intended to compete with or replicate the services provided by Uber, Bolt or any other e-hailing platform,” the release stated.
Instead, ACHRAMS was designed to provide operational tracking and facilitate the management of concession fees and airport charges—part of a broader effort to bring structure to commercial transport activities within airport premises.
The statement cited ongoing complaints about touting and passenger solicitation as key drivers behind the push for a more structured system.
“These concerns make it imperative for FAAN to have a clear and effective framework for managing commercial transportation activities at the airport,” the authority said.
FAAN noted it has been in “constructive discussions” with e-hailing operators to develop a mutually workable framework that balances innovation with safety, security, and passenger experience.
While acknowledging the inconvenience some passengers may be experiencing, FAAN urged the public not to interpret current restrictions as a permanent ban.
“The current situation should therefore not be misconstrued as FAAN declaring a blanket prohibition on e-hailing services,” the statement read.
The authority added, “FAAN remains confident that a mutually acceptable understanding will be reached shortly to ensure that passengers continue to have safe and convenient transportation options at our airports.”
